At CG Sport, operated by Placetude Patrimoine, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and French data protection laws, including the “Informatique et Libertés” law.
Data Controller
The entity responsible for the processing of your personal data is Placetude Patrimoine, operating under the commercial name CG Sport. Our registered office is located at 55 Allée Pierre Ziller, Atlantis 2, 06560 Valbonne, France. You can reach us via email at serviceclients@cgsport.co or by phone at +33 (0) 1 39 46 19 68.
Data Collection
We collect personal data that you provide directly, such as your name, contact details, and any additional information necessary for the services we offer. This includes financial data for our investment advisory and banking operations. Additionally, we collect technical information, including your IP address, browser type, and website usage details, which helps us improve our website’s functionality and security. Cookies are also used to analyze user behavior and enhance your experience on our website (see the “Cookies and Tracking” section below).
Use of Data
The data we collect serves several purposes. First and foremost, it allows us to deliver the services you request, including investment advice and financial operations. It also ensures our compliance with regulatory requirements. Moreover, we use your data to improve our website’s performance, manage client relationships, and address complaints or inquiries. Where required, we may use your data for marketing purposes, but only with your explicit consent.
Legal Basis for Processing
Our processing activities are grounded in several legal bases. Primarily, we process your data to fulfill contractual obligations or pre-contractual measures you have requested. We are also bound by legal obligations to process certain data, particularly in relation to financial regulations. Additionally, some processing activities are based on our legitimate interest in improving our services and communications. Where consent is required, such as for marketing activities, we ensure it is obtained before processing.
Sharing of Data
Your personal data may be shared with authorized employees of CG Sport, as well as regulatory authorities like the Autorité des Marchés Financiers (AMF) and the Autorité de Contrôle Prudentiel et de Résolution (ACPR). Additionally, we may engage trusted third-party service providers to support our operations. In cases of disputes, data may also be shared with mediators such as the AMF Mediator or the Centre de Médiation et d’Arbitrage de Paris (CMAP). We ensure that all entities with whom we share your data comply with GDPR and other applicable laws.
Retention of Data
We retain your personal data only for as long as it is necessary to achieve the purposes for which it was collected or to comply with legal obligations. Retention periods may vary depending on the nature of the data and regulatory requirements.
Your Rights
As a user, you have several rights under GDPR. These include the right to access, correct, delete, or restrict the processing of your personal data. You may also request data portability or object to certain types of data processing, such as direct marketing. To exercise these rights, please contact us at serviceclients@cgsport.co or write to our office at the address provided above.
Data Security
We prioritize the security of your personal data and have implemented robust technical and organizational measures to protect it from unauthorized access, loss, or misuse. These measures are regularly reviewed and updated to address emerging threats.
Cookies and Tracking Technologies
Cookies are used on our website to improve its functionality and analyze user behavior. By using our site, you consent to the use of cookies in accordance with our Cookie Policy. You may manage your cookie preferences through your browser settings at any time.
Complaints
If you believe your personal data has been handled improperly, we encourage you to contact us directly. If you remain dissatisfied, you have the right to file a complaint with the French supervisory authority, the CNIL (Commission Nationale de l’Informatique et des Libertés).
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements or our operational practices. We recommend reviewing this page regularly to stay informed about how we handle your personal data.
For further information or specific inquiries, please contact us at serviceclients@cgsport.co.